Frequently asked questions

What happens with my workshop order?

You will be added to our ticketing system and you will know this has been processed if you receive a 'fulfilled' message. If you have any concerns, please get contact me.

When will I receive my item?

Once you have made an order I aim to dispatch your item within 5 days. If you live in the the Great Britain or United Kingdom, your order will take up to an additional 5 days, if you live in the U.S and worldwide up to 15 days. If you would are concerned about delivery, then please contact me.

How long is the commission process?

This varies from enquiry to enquiry and depends upon mutual agreement. Sometimes I am not available to commission as this very much depends on my current work load. Please contact me for more information.